Steps
- Open Dispatch โ My deliveries and tap the stop.
- Directions opens the address in maps; Call rings the customer.
- Hand over the goods; the receiver types their name and signs in the box. Add a photo if useful, then Confirm delivery.
- Only part handed over? Tick Only part was handed over and enter the quantities.
- Couldn't deliver? Under Not delivered, choose why and record it.
Good to know
- Stock leaves the warehouse when the delivery is confirmed. A stop that was not delivered goes back to be planned again.
- Where the phone allows it, the location is recorded with the delivery.