NavigateERP for African business

Tracking a shipment

Update the journey; the customer follows along.

Steps

  1. Open the shipment. Under Update the journey, choose Picked up or In transit, where it is and a note, then Update.
  2. Repeat In transit with the new location as it moves.
  3. Send the customer the tracking link (Copy) - it shows the status and journey without a login.

Good to know

  • The tracking page never shows the charge, the customer's account or the receiver's phone.