NavigateERP for African business

My notifications are not arriving

Check these, in order.

Steps

  1. This device: 📱 Phone → This device says “On for this device”, with the topic ticked.
  2. Allowed: the phone allows notifications for Navigate (or the browser) - phone Settings › Notifications. “Blocked” in Navigate means they are blocked in the browser’s settings for this site.
  3. iPhone/iPad: Navigate must be on the Home Screen and opened from there (iOS 16.4+), then notifications turned on from inside it.
  4. Who is told: orders go to those who approve sales; stock alerts to buyers and stock managers, once per item, hourly; approvals to the approvers of the step.
  5. Battery saver / Focus / Do Not Disturb can hold notifications back.

Good to know

  • Everything is also in the bell 🔔 and in Notifications - nothing is lost if a push does not arrive. Turning notifications off and on again on the device often fixes a stale registration.