NavigateERP for African business

Product QR codes: information, warranty and “report a problem”

A code on the product or its manual that tells the customer about it.

Steps

  1. On the item (Inventory → the item → For customers) write the Product information - care, first service, how to get help - and the link to its manual.
  2. In the “Report a product problem” form create a link with that product, or with one unit (its serial number), and print its QR code.
  3. Scanning it, the customer sees the product, its information and manual, and - for a unit - whether it is in warranty and until when. The form below has the serial filled in.