Steps
- Go to Settings → Warranty → New warranty policy.
- Choose what it covers: one product, a category and/or brand, or nothing (the general policy).
- Set the months and/or a usage limit (km, running hours, cycles) - whichever comes first - and when it starts: the date sold, delivered or registered. Add the terms and what isn't covered.
Good to know
- The most specific policy applies: the product, then category + brand, the category, the brand, then the general one.
- Extend one unit's warranty (an extended warranty sold, goodwill) by its serial - the months and usage are added.
- Look up any unit in Customer experience → Warranty.